Privacy policy

Last updated: September 11, 2026

Privacy Policy

1. Introduction

This Privacy Policy explains how Nunnu & Co. collects, uses, stores, and shares personal information when you visit, interact with, or make a purchase from our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect personal information such as:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • payment and transaction information
  • order history
  • IP address
  • browser and device information
  • website activity and interactions
  • customer service communications
  • marketing and advertising interaction data

We collect information that is reasonably necessary to operate our store, process orders, provide customer support, improve our services, prevent fraud, and measure marketing performance.

3. How We Use Your Information

We may use personal information to:

  • process and fulfill orders
  • arrange shipping and delivery
  • provide order confirmations and tracking information
  • communicate with customers
  • provide customer support
  • process refunds, returns, and replacements
  • prevent fraud and unauthorized transactions
  • improve our website, products, and services
  • analyze website traffic and customer behavior
  • measure advertising performance
  • create advertising audiences where permitted
  • personalize marketing where permitted
  • comply with legal and regulatory obligations
  • send marketing communications where permitted and, where required, with your consent

4. Payment Information

Payments are processed through secure third-party payment providers.

We do not directly store complete payment card details on our own systems.

Payment providers may process personal information according to their own privacy policies and security practices.

5. Shopify

Our online store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and services.

Shopify may process personal information as part of providing services such as:

  • order processing
  • payments
  • checkout
  • fraud prevention
  • analytics
  • store functionality
  • customer account features

Shopify processes information according to its own privacy practices.

6. Shipping and Fulfillment Providers

We may share information with fulfillment partners, warehouses, and shipping carriers when necessary to process and deliver your order.

This may include:

  • name
  • shipping address
  • phone number
  • email address
  • order details

We only share information reasonably necessary to fulfill and support your order.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to:

  • operate the shopping cart and checkout
  • remember preferences
  • improve website functionality
  • analyze website traffic
  • prevent fraud
  • measure marketing performance
  • understand customer interactions
  • support advertising and remarketing
  • personalize certain features or advertising where permitted

Some cookies are necessary for the website to function.

Non-essential cookies and tracking technologies may require your consent depending on your location and applicable law.

You may be able to manage or withdraw cookie preferences through our cookie consent settings and through your browser or device settings.

8. Advertising, Analytics, and Tracking Technologies

We use third-party advertising and analytics services, including Meta, TikTok, and Google, to understand how visitors use our website, measure advertising performance, improve our marketing, and where permitted, show more relevant advertisements.

These services may use cookies, pixels, tags, and similar technologies to collect information such as:

  • IP address
  • device and browser information
  • pages viewed
  • products viewed
  • clicks and interactions
  • referral source
  • checkout activity
  • purchase activity
  • advertising identifiers where available
  • information about interactions with advertisements

The services we use may include:

  • Meta Pixel and Meta advertising services
  • TikTok Pixel and TikTok advertising services
  • Google Analytics
  • Google advertising services

We may use information collected through these services to:

  • measure conversions
  • understand which advertisements lead to visits or purchases
  • improve campaign performance
  • create or refine advertising audiences
  • perform remarketing where permitted
  • analyze website performance and customer behavior

Meta, TikTok, Google, and other service providers may process information according to their own privacy policies.

Where required by applicable law, non-essential advertising and tracking technologies are used only after appropriate consent has been obtained.

9. Marketing Communications

If you choose to receive marketing communications, we may send you information about:

  • products
  • promotions
  • discounts
  • store updates
  • special offers

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

10. Sharing Personal Information

We may share personal information with trusted service providers where necessary to operate our business, including:

  • Shopify
  • payment processors
  • fulfillment providers
  • warehouses
  • shipping carriers
  • customer support providers
  • analytics providers
  • advertising platforms
  • fraud prevention services
  • technology providers

We may also disclose information where required by law, legal process, or to protect our rights, customers, or business.

We do not sell personal information in the ordinary sense of selling customer information directly for money.

Certain privacy laws may define some advertising-related data sharing more broadly. Where applicable, we provide legally required choices regarding such processing.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • processing and maintaining order records
  • customer support
  • refunds and disputes
  • accounting
  • tax and legal obligations
  • fraud prevention
  • security
  • marketing records where permitted

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, online service, storage system, or transmission method can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • request access to your information
  • request correction of inaccurate information
  • request deletion of certain information
  • object to certain processing
  • restrict certain processing
  • withdraw consent where processing is based on consent
  • request a copy of certain information
  • opt out of certain marketing communications
  • opt out of certain advertising-related processing where required by law

These rights may be subject to legal limitations and exceptions.

To make a privacy request, contact us using the details below.

14. Children’s Privacy

Our online store is not intended to collect personal information directly from children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information improperly, please contact us so we can review the matter.

15. International Processing and Transfers

Some service providers used by our store may process personal information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

16. Third-Party Links and Services

Our website may contain links to or integrations with third-party websites, platforms, and services.

We are not responsible for the privacy practices or content of third-party services.

We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • our services
  • our technology
  • our business practices
  • legal requirements

The latest version will be posted on this page.

18. Contact Information

For questions about this Privacy Policy or to exercise privacy rights, contact:

Nunnu & Co.
Email: 

Privacy Policy

1. Introduction

This Privacy Policy explains how Nunnu & Co. collects, uses, stores, and shares personal information when you visit, interact with, or make a purchase from our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Personal Information We Collect

We may collect personal information such as:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • payment and transaction information
  • order history
  • IP address
  • browser and device information
  • website activity and interactions
  • customer service communications
  • marketing and advertising interaction data

We collect information that is reasonably necessary to operate our store, process orders, provide customer support, improve our services, prevent fraud, and measure marketing performance.

3. How We Use Your Information

We may use personal information to:

  • process and fulfill orders
  • arrange shipping and delivery
  • provide order confirmations and tracking information
  • communicate with customers
  • provide customer support
  • process refunds, returns, and replacements
  • prevent fraud and unauthorized transactions
  • improve our website, products, and services
  • analyze website traffic and customer behavior
  • measure advertising performance
  • create advertising audiences where permitted
  • personalize marketing where permitted
  • comply with legal and regulatory obligations
  • send marketing communications where permitted and, where required, with your consent

4. Payment Information

Payments are processed through secure third-party payment providers.

We do not directly store complete payment card details on our own systems.

Payment providers may process personal information according to their own privacy policies and security practices.

5. Shopify

Our online store is hosted on Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and services.

Shopify may process personal information as part of providing services such as:

  • order processing
  • payments
  • checkout
  • fraud prevention
  • analytics
  • store functionality
  • customer account features

Shopify processes information according to its own privacy practices.

6. Shipping and Fulfillment Providers

We may share information with fulfillment partners, warehouses, and shipping carriers when necessary to process and deliver your order.

This may include:

  • name
  • shipping address
  • phone number
  • email address
  • order details

We only share information reasonably necessary to fulfill and support your order.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies to:

  • operate the shopping cart and checkout
  • remember preferences
  • improve website functionality
  • analyze website traffic
  • prevent fraud
  • measure marketing performance
  • understand customer interactions
  • support advertising and remarketing
  • personalize certain features or advertising where permitted

Some cookies are necessary for the website to function.

Non-essential cookies and tracking technologies may require your consent depending on your location and applicable law.

You may be able to manage or withdraw cookie preferences through our cookie consent settings and through your browser or device settings.

8. Advertising, Analytics, and Tracking Technologies

We use third-party advertising and analytics services, including Meta, TikTok, and Google, to understand how visitors use our website, measure advertising performance, improve our marketing, and where permitted, show more relevant advertisements.

These services may use cookies, pixels, tags, and similar technologies to collect information such as:

  • IP address
  • device and browser information
  • pages viewed
  • products viewed
  • clicks and interactions
  • referral source
  • checkout activity
  • purchase activity
  • advertising identifiers where available
  • information about interactions with advertisements

The services we use may include:

  • Meta Pixel and Meta advertising services
  • TikTok Pixel and TikTok advertising services
  • Google Analytics
  • Google advertising services

We may use information collected through these services to:

  • measure conversions
  • understand which advertisements lead to visits or purchases
  • improve campaign performance
  • create or refine advertising audiences
  • perform remarketing where permitted
  • analyze website performance and customer behavior

Meta, TikTok, Google, and other service providers may process information according to their own privacy policies.

Where required by applicable law, non-essential advertising and tracking technologies are used only after appropriate consent has been obtained.

9. Marketing Communications

If you choose to receive marketing communications, we may send you information about:

  • products
  • promotions
  • discounts
  • store updates
  • special offers

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

10. Sharing Personal Information

We may share personal information with trusted service providers where necessary to operate our business, including:

  • Shopify
  • payment processors
  • fulfillment providers
  • warehouses
  • shipping carriers
  • customer support providers
  • analytics providers
  • advertising platforms
  • fraud prevention services
  • technology providers

We may also disclose information where required by law, legal process, or to protect our rights, customers, or business.

We do not sell personal information in the ordinary sense of selling customer information directly for money.

Certain privacy laws may define some advertising-related data sharing more broadly. Where applicable, we provide legally required choices regarding such processing.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • processing and maintaining order records
  • customer support
  • refunds and disputes
  • accounting
  • tax and legal obligations
  • fraud prevention
  • security
  • marketing records where permitted

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, online service, storage system, or transmission method can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • request access to your information
  • request correction of inaccurate information
  • request deletion of certain information
  • object to certain processing
  • restrict certain processing
  • withdraw consent where processing is based on consent
  • request a copy of certain information
  • opt out of certain marketing communications
  • opt out of certain advertising-related processing where required by law

These rights may be subject to legal limitations and exceptions.

To make a privacy request, contact us using the details below.

14. Children’s Privacy

Our online store is not intended to collect personal information directly from children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information improperly, please contact us so we can review the matter.

15. International Processing and Transfers

Some service providers used by our store may process personal information in countries other than the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

16. Third-Party Links and Services

Our website may contain links to or integrations with third-party websites, platforms, and services.

We are not responsible for the privacy practices or content of third-party services.

We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • our services
  • our technology
  • our business practices
  • legal requirements

The latest version will be posted on this page.

18. Contact Information

For questions about this Privacy Policy or to exercise privacy rights, contact:

Nunnu & Co.
Email: support@nunnuandco.com